Family Ambassadors offer a support service and share their valuable lived experience. They will offer guidance and support from admission to post-discharge. They prioritise empowering parents and carers as an active participant in the young person's care, ensuring voices are heard and that any concerns are addressed throughout the process.

From facilitating involvement in care planning to explaining hospital procedures and legalities, our Family Ambassadors help in many ways. Whether someone needs guidance on educational support, financial aid applications, or transitioning to a different unit, our Family Ambassadors are there to provide compassionate support and a wealth of information.

Take a look at some of our other services:

  1. Experts by Experience

    Experts by Experience are instrumental in shaping our services. They actively engage in meetings and guide our decisions with their valuable insights.
  2. Intensive Residential Outreach Care

    Intensive Residential Outreach Care (IROC) focuses on avoiding Tier 4 admissions for young people by offering therapeutic, relational, and trauma-informed approaches to support those who present with complex psychological distress and vulnerabilities.
  3. Peer Support Work Programme

    The Peer Support Work Programme is a collaborative initiative between the Emotion Dysregulation Autism Charity and Toucan