One Year On: Chatbot and Everyday Mental Health App Improves access to NHS Talking Therapies across Coventry, Warwickshire and Solihull
One year ago, Coventry and Warwickshire Partnership NHS Trust's (CWPT) Talking Therapies service for anxiety and depression introduced an AI-powered digital referral assistant (chatbot) and the Everyday Mental Health (EMH) app. Both continue to be used as part of the service's approach to helping people manage their mental health.
The chatbot and app have been recognised nationally over the last year for their innovative approach. The service was shortlisted for the Health Service Journal (HSJ) Digital Award in the Improving Mental Health Through Digital category. In addition, the service was featured in a documentary exploring how technology is improving healthcare that aired in October 2024.