The team is made up of psychologists, nurse specialists, occupational therapists, and systemic psychotherapists.
Referrals are received primarily from the Toucan referral hub, who signal cases where hospitalisation can be avoided through intensive IROC support within the community.
The service carries out systems assessments and identifies strengths and challenges within the young person's network. Intensive support through network care planning, risk management and psychoeducation sessions, are tailored to assist caregivers, social care, healthcare, education, and other professionals involved with the young person.
A systems coach is allocated to the young person’s network and the intervention utilises the IROC clinical framework which is based on four key areas: secure, stabilise, support, and sustain so that systems can be enabled and empowered to maintain long-term changes.